Administrator and Coordinator

Role Overview

We are seeking a highly organised Administrator & Coordinator to support the smooth delivery of our services. This role is essential in ensuring our cooking classes, volunteer socials, and facilitator meetings run efficiently while also managing key administrative tasks. The position offers a flexible, hybrid working arrangement, with some in-person commitments across Richmond. 

As a growing charity with a clear strategy for expansion, this role has significant potential to develop. We are committed to investing in your growth, providing training and support to enhance your skills and progress within the charity


Working Arrangements

The majority of work can be done remotely, with 12 scheduled in-person commitments within the London Borough of Richmond per year (six meetings and six cooking classes).

Although not essential, it would be desirable for the candidate to have a car as the cooking hubs will need to be restocked at the beginning of each course. 


Contract    

  • 20 hours per week, flexible across 4 or 5 days (Monday to Friday, between 9 AM and 6 PM).

  • £13.85 per hour, increasing to £15.00 per hour after a successful 3-month training period

  • 12 month fixed term with a possible extension depending on funding

Key Responsibilities

Co-ordination Duties:

  • Liaise with clients, partners, venues, and volunteers to ensure classes run smoothly.

  • Organise volunteer socials at a local venue in Richmond.

  • Plan and manage facilitator meetings to ensure effective collaboration.


Administrative Duties:

  • Onboard new volunteers, managing the full process from application to DBS checks.

  • Organise volunteer training sessions and maintain the training database.

  • Develop and update Standard Operating Procedures (SOPs) to streamline operations.

  • Assist with marketing and promotion of classes and events.

  • Take minutes at meetings and circulate key action points.

  • Process expenses and invoices.

  • Update the website (Squarespace) with relevant content.

  • Undertake general administrative tasks as required.

Requirements

Commitments:

  • Attend six in-person meetings per year within the London Borough of Richmond (currently Teddington or Twickenham).

  • Attend six cooking classes per year at local hubs (Hampton, Ham, and Whitton).

  • Minimum 12 in-person commitments per year.

  • Visit each hub at the end of a course to re-stock. 

  • Meet with your manager online every two weeks.


Essential Skills & Experience:

  • Experience in recruiting, training, and managing volunteers.

  • Strong interpersonal and relationship management skills.

  • Excellent organisational skills with attention to detail.

  • Proficiency in Google Workspace (Docs, Sheets, Drive, etc.).

  • Strong IT skills and ability to work efficiently in a remote environment.

Desirable Skills & Experience:

  • Experience in event coordination.

  • Previous experience working or volunteering for a charity.

  • Passion for cooking and healthy eating.

  • Familiarity with Squarespace for website updates.

  • Experience using Canva for marketing materials.

  • Experience using Mailchimp or similar email marketing platform.

Cooking Up welcomes and encourages applicants from all sections of the community regardless of their gender, race, disability, age, sexual orientation, or religious belief.

Application process


The closing date for applications is 28th March 2025 at 1:00 PM, but we will review applications as they come in and interview suitable candidates. If we find the right candidate before the deadline, we may close the role early. To avoid missing out, we encourage you to apply as soon as possible.


If you are an organised and proactive individual with a passion for social impact  community work, we would love to hear from you!

Please email your CV and a cover letter outlining your suitability for the role to joanna@cookingup.org

You can download a copy of the Job Description using the button below.